Stranded drivers call the towing company that answers.
A breakdown or accident leaves a driver stuck on the shoulder and dialing fast. Your AI receptionist picks up right away, captures the location and vehicle, and gets the dispatch moving before they call the next tow truck.
An AI receptionist for towing companies answers around the clock, captures the caller’s location, vehicle, and situation, sorts a breakdown from an accident, lockout, jump-start, or winch-out, records the destination, and speeds dispatch so you win the stranded-driver call.
What a missed call costs you.
- 01Roadside calls are urgent; the first company to answer is the one most likely to get dispatched.
- 02Calls come around the clock; voicemail loses the job every time.
- 03Drivers calling from busy roads can’t wait on hold or for a callback.
What a missed call could be worth
Run your own numbers. Drag the sliders to match your shop, and the figure at the bottom updates as you go.
This is an estimate built from your own inputs, not a quote. Nobody can say a given missed call was a real customer, so read the result as a possibility, not a bill.
Many calls to small businesses go unanswered, and most callers never leave a message.
Not every missed call is a sale: some are spam, wrong numbers, or people you already serve. Your honest guess.
Phone callers are high-intent and convert far better than web forms. 30% is a conservative start for a prospect you actually talk to.
For most service businesses, a single job runs a few hundred dollars. Count repeat work and referrals and a customer's lifetime value reaches several thousand. Use the number that fits you.
You can't know any single missed call was a real customer; some are wrong numbers or sales calls. But across a month, if even 45% of the people who reached your voicemail would have booked, that works out to about $1,097.
And the fix scales with the math: even Standard, our $499-a-month plan, runs about 45% of that estimate, roughly $7,175 a year below it.
First AI Employee's Essential plan is $99 a month. The question isn't whether every missed call is a lost job; it's whether catching them clears $99.
Start a 7-day free trial →An estimate from your own inputs, not a quote. The default customer value above is just a starting estimate; set it to your own.
Sources: Invoca's home-services call benchmarks on how often calls go unanswered (a home-services benchmark; the defaults here are illustrative and fully adjustable); CRM Magazine on voicemail behavior; Invoca's call-conversion benchmarks on how well phone leads convert.
On the call, it handles all of it.
Instant Dispatch Intake
Captures the caller’s location, vehicle, and situation and alerts you to dispatch fast.
Job-Type Triage
Notes whether it’s a breakdown, accident, lockout, jump-start, or winch-out.
24/7 Roadside Answer
Picks up every overnight and holiday call so no stranded driver hits voicemail.
Destination Capture
Records where the vehicle needs to go so the driver has the full job up front.
Built for towing, not bolted on.
A generic answering bot reads one script for every business. Yours is built for the work.
In your callers' own words.
- “
My car broke down on the highway. I need a tow now.
- “
I was in a fender-bender and the car won’t drive.
- “
My battery’s dead in a parking lot, can someone jump it?
Job Briefs: built in for towing.
A shot of the damage or the warning light tells your tech what’s coming before the car’s on the lift.
How Job Briefs works →Add-ons, rated for towing.
We rate every add-on for how much it actually earns its keep in your trade — the must-haves and the ones you can skip. Honest stars, not a sales pitch.
Drivers size up a shop by how it answers reviews; it keeps yours warm and specific, never defensive.
Word-of-mouth and repeat work run on reviews; an emailed ask after pickup keeps them coming, with consent built in.
Drivers check a shop’s site before booking; it answers “do you work on X” and books the slot, though roadside still comes by phone.
Stop sending towing callers to voicemail.
Your AI receptionist answers 24/7, qualifies the caller, and books the work, so more of your calls turn into customers instead of a competitor's.
Not for: healthcare or anyone handling protected health information. We are not HIPAA-compliant and don't sign BAAs.